Web Page Display: Why is one letter in each item in the navigation bar underlined? The text on this site is too small to read/too large. Can I change it? When I load the homepage, it looks like a tornado went through it. Do you need disaster relief?   Messages: I never seem to get messages, even responses from people who I send messages to. Why not?

Passwords: The password you sent me is too hard to remember. Can I change it? Payments: I noticed that your payment form is not encrypted. Is my credit card number safe? I sent a payment by PayPal.com, but I still don't have full access. What's going on? If I pay in the middle of the month, will I get less full access days than if I pay at the beginning or end of the month?

References: Someone said something in one of my references that isn't accurate--will you delete it? How do I respond to my references? Searching: When I try searching, I never get any results. Does the find feature really work? Sign up: I submitted the registration form, but I never received my activation code. What happened?